About us

Trusted everyday support for life at home

Our Mission

To help older adults stay independent for longer by making everyday home help simple, reliable, and easy to access.

Not everyone needs formal care, but many people still need an extra helping hand at home. Helppa provides that support through trusted local helpers, covering things like cleaning, shopping, companionship, meal preparation, and everyday tasks.

We exist to bridge the gap between complete independence and regulated care, making it easier for people and families to get dependable help when it’s needed.

Our Vision

Helppa is building a trusted home help service for everyday living.

Our goal is to make practical support at home more accessible, more personal, and more reliable for families across the UK. We remove the complexity of finding help by managing everything end-to-end, from booking through to completion.

We believe people should feel confident knowing help will arrive, the service will be delivered properly, and everything is taken care of.

By focusing on trusted local Helppas and consistent, high-quality service, we aim to help more people remain independent in their own homes for longer.

Our Values

Human First

Every booking represents a real person needing support. We deliver help in a way that is respectful, reliable, and reassuring.

Simplicity

Getting help at home should be easy. We remove complexity by managing the entire service from booking to completion.

Supporting Independence

Small, consistent support can make a big difference to quality of life. We focus on helping people stay confident and independent at home for longer.

How it works

Book your home help

Choose the support you need and book online in just a few minutes.

We assign your Helppa

We'll arrange a trusted local helper and confirm your booking.

Enjoy reliable support

Your Helppa arrives at the scheduled time, ready to help.

How it works

Become a Helppa

Complete a simple application and join our trusted network of Helppas.

Get matched with customers

We'll offer relevant bookings in your area for you to accept and complete.

Earn while helping others

Complete bookings, support customers, and get paid by Helppa.

FAQs

Helppa is a home help service that connects people with trusted local helpers for everyday support around the home. Whether you need help with cleaning, shopping, meal preparation or companionship, we’re here to help you stay independent at home for longer.

Simply choose the support you need and book online. We’ll arrange a suitable local Helppa, confirm your booking, and make sure everything runs smoothly. We’re your point of contact throughout the process.

Yes. Every Helppa completes an application process and takes part in a phone interview before joining our platform. Helppas are self-employed professionals, and we take care to ensure they meet our standards before offering them bookings.

No. Helppa is designed for people who need extra help at home but do not require personal care. We do not provide services such as bathing, toileting, medication administration or healthcare support.

Yes. Helppa maintains public liability insurance to provide additional peace of mind for customers. We also encourage Helppas to hold appropriate insurance relevant to the services they provide.

Join Our Happy Customers

Marjorie K.
“Finding reliable help for my dad used to be stressful. Helppa made the whole process simple and reassuring.”
Colin W.
“We found a lovely local cleaner through Helppa who now visits weekly. Friendly, professional and dependable.”
Devika M.
“Excellent service from start to finish. It’s comforting knowing trusted local help is only a few clicks away.”
Leonard B.
“Helppa helped us arrange support for my mum and the experience couldn’t have been smoother.”
Saffron D.
“Really impressed with the quality of people on the platform. Reliable, kind and genuinely helpful.”
Peter A.
“My parents needed help with technology and Helppa connected us with someone patient and knowledgeable.”
Nadine H.
“Simple to use, modern and trustworthy. Exactly the kind of support platform families need.”
Elliot F.
“We booked a cleaner through Helppa for my grandmother and she was absolutely wonderful.”
Yasmin C.
“It’s hard finding dependable local support these days, but Helppa made the process feel safe and easy.”

Hi, I’m Ben 👋

Helppa came from seeing this problem up close. When my partner started her local home help business, her calendar filled within days. It quickly became clear how many people need more support at home, something beyond what a cleaner offers, but who are not yet at the stage of needing personal care.

We saw a real gap in the middle. People still want to live independently, but need help with everyday things like shopping, companionship, and practical support around the home. Too often, they end up either paying for formal care services that are not the right fit, or relying on inconsistent informal help.

Helppa was built to change that.

We created a managed home help service that handles everything from booking through to completion, and connects people with trusted local Helppas who provide reliable, everyday support.

The goal is simple: help people stay independent at home for longer with the right support at the right time.

Need a helping hand?

Book your home help visit now